Fire Away
Start free

Per seat. No conversation limits.

You pay for the people answering, not for how busy you get. Every plan includes the widget, the apps, email fallback and unlimited conversations.

Start free

Fourteen days free, no card.

Starter

For a small team getting going.

$19 / seat / month

  • Up to 5 seats
  • Up to 3 sites
  • Email fallback and office hours
  • iOS and Mac apps
Start free
Most teams

Pro

For a support desk that is properly staffed.

$39 / seat / month

  • Up to 25 seats
  • Up to 25 sites
  • Everything in Starter
  • Priority email support
Start free

Scale

For many brands under one roof.

$59 / seat / month

  • Unlimited seats
  • Unlimited sites
  • Everything in Pro
  • Priority support
Start free

Seats follow your team automatically. Add someone and your next invoice reflects it; remove them and it drops.

Included on every plan

Unlimited conversations

No quotas, no MAU tiers, no overage bill.

Shared inbox

Live drafts, notes, mentions, canned replies, snooze.

Email fallback

Threads continue by email and come back intact.

iOS and Mac apps

Native, with routed push notifications.

Visitor context

Pages, location and your own custom data.

Export and delete

Your data out as JSON, whenever you want.

Pricing questions

What counts as a seat? +
One agent account. Add a colleague and your next invoice reflects it, prorated for the rest of the period; remove them and it drops. There is nothing to top up in advance.
Are conversations limited? +
No. There are no conversation quotas, no monthly active user tiers and no overage. A busy month costs the same as a quiet one.
What happens when the trial ends? +
Everything stays. You can read and export all of it; you just cannot send until you choose a plan.
What if a payment fails? +
You keep full access for a week while you sort it out, and your widget keeps working the whole time. After that the team goes read-only, and the widget still collects messages.
Can I cancel any time? +
Yes, from the billing portal. Export your data whenever you like, before or after.

Start free for fourteen days

No card, no call. Pick a plan when it has earned it.

Start free See pricing

Fourteen days free, no card.